LANDesk Service Desk Bootcamp
Products: Service Desk
Course Duration: 5 Days
Ways to Learn: ILT
Description: This accelerated bootcamp is intended for IT professionals tasked with the administration and design of LANDesk Service Desk. There is no requirement for existing knowledge of the LANDesk products, however prerequisite E-Learning modules are required viewing for anyone new to the products.
This five-day training course covers topics from both the administrative and design functions within LANDesk Service Desk. In-class learning is supplemented by E-Learning modules. Students will learn how to configure and manage the key aspects of LANDesk Service Desk, including Object, Window & Process Design; web access for both Analysts and End Users and administrative functions including
Course Brochure Download: LDSD Bootcamp